Merchandise purchased at the Council Shop in its original packaging, with the tags attached, may be returned for a refund or exchange within 30 days when accompanied by the receipt.
Refunds on cash and check payments will be sent to the purchaser in the form of a council check.
Refunds on credit card and non-expired cookie dollar purchases will be made in the same tender.
— Clearance and retired items may not be returned or exchanged. — Defective merchandise purchased from the Council Shop may be exchanged within 60 days of purchase when accompanied with a receipt.
Please include a copy of the receipt with:
- Description of the problem
- Corrective action you are requesting
- Daytime phone, fax number or email
- Name
- Address
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