Return to Help Index
Shipping and Returns
Return Policy
  Merchandise purchased at the Council Shop in its original packaging, with the tags attached, may be returned for a refund or exchange within 30 days when accompanied by the receipt. 

Refunds on cash and check payments will be sent to the purchaser in the form of a council check. 

Refunds on credit card and non-expired cookie dollar purchases will be made in the same tender. 

— Clearance and retired items may not be returned or exchanged.
— Defective merchandise purchased from the Council Shop may be exchanged within 60 days of purchase when accompanied with a receipt. 

Please include a copy of the receipt with: 
  1. Description of the problem 
  2. Corrective action you are requesting 
  3. Daytime phone, fax number or email 
  4. Name 
  5. Address